Contact Us

Information according to § 5 TMG

Beat Box GmbH
Deepenstöcken 10
22529 Hamburg
Germany

Represented by:
Managing Director: Jens Mirco Rose

Contact:
Email: contact@defenderdrivers.com

Register Entry:
Commercial Register: Hamburg
Registration Number: HRB 139860

VAT ID:
VAT identification number according to §27a VAT Act:
DE815029987

Disclaimer

Liability for Content

The contents of our pages were created with the greatest care. However, we cannot guarantee the accuracy, completeness and timeliness of the content. As a service provider, we are responsible for our own content on these pages in accordance with general laws. However, we are not obligated to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity.

Liability for Links

Our website contains links to external third-party websites over whose content we have no influence. Therefore, we cannot accept any liability for this third-party content. The respective provider or operator of the pages is always responsible for the content of the linked pages.

Copyright

The content and works on these pages created by the site operators are subject to German copyright law. Duplication, processing, distribution and any kind of exploitation outside the limits of copyright require the written consent of the respective author or creator.

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

Collection of General Information

When you access our website, information of a general nature is automatically recorded. This information (server log files) includes the type of web browser, the operating system used, the domain name of your Internet service provider and similar. This is exclusively information that does not allow any conclusions to be drawn about your person.

Handling of Personal Data

Personal data is only collected if you provide it to us voluntarily, for example when placing an order, registering for membership, or contacting us. We use your data exclusively for the purpose for which you provided it to us.

Cookies

Our website uses cookies. Cookies are small text files that are stored on your end device. Some of the cookies we use are deleted after the browser session ends (session cookies). Other cookies remain on your end device and enable us to recognize your browser on your next visit (persistent cookies).

Your Rights

You have the right to information, correction, deletion, restriction of processing, data portability and objection. If you have any questions about the processing of your personal data, you can contact our data protection officer directly.

Payment Processing

For payment processing, we use external payment service providers (Stripe, PayPal). Your payment data is transmitted directly to the payment service provider. We do not store any payment information on our servers.

Newsletter

If you subscribe to our newsletter, we use your email address to send you regular information about our products and offers. You can unsubscribe from the newsletter at any time.

Contact for Privacy Matters:
Email: privacy@defenderdrivers.com

General Terms

These Terms and Conditions govern the use of DefenderDrivers services and the purchase of products through our online shop.

Membership Terms

Membership Tiers

We offer three membership tiers: Basic (€14.99/month), Overlander (€24.99/month), and Expedition Circle (€39.99/month). All prices are inclusive of VAT.

Membership Benefits

Members receive automatic discounts on all products (5%, 7.5%, or 10% depending on tier), access to exclusive content, and additional benefits as described on our membership page.

Cancellation Policy

Memberships can be cancelled at any time. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial months.

Payment Terms

Membership fees are charged monthly in advance. Payment is processed automatically through your chosen payment method.

Product Terms

Prices and Payment

All prices are shown in Euros (€) and include VAT. We accept payment via credit card, PayPal, and SEPA direct debit.

Shipping

Free shipping is available on orders over €50. Expedition Circle members receive free shipping on all orders.

Returns

You have 14 days from receipt of goods to return products. Items must be unused and in original packaging. Return shipping costs are borne by the customer unless the item is defective.

Road Rescue Support

Road Rescue Support is available as an add-on (€149/year) or included in Expedition Circle membership. Coverage is valid in 50+ countries and provides emergency assistance up to €2,500 per incident. Full terms available upon request.

Limitation of Liability

We are liable without limitation for damage resulting from injury to life, body or health and for damage caused by intentional or grossly negligent breach of duty by us or our vicarious agents.

Applicable Law

These Terms and Conditions are governed by German law, excluding the UN Convention on Contracts for the International Sale of Goods.

Contact for Terms Questions:
Email: legal@defenderdrivers.com